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Manually paying an invoice

1 min read

Overview

Manual invoice payment allows you to quickly resolve payment issues or pay one-time invoices using your preferred payment method. The process takes just a few minutes and can be completed entirely through our secure billing portal.

Logging In

Log into your Billing Portal account.

Navigate to My Invoices

Once logged in, locate and click on the Billing menu in the main navigation bar. From the dropdown menu, select My Invoices to view all your invoices, both paid and unpaid.

Locate the Unpaid Invoice

On the My Invoices page, you’ll see a list of all your invoices. Unpaid invoices are typically marked with an “Unpaid” status and may be highlighted or sorted to the top of the list for easy identification.

Complete the Payment

Click the [Pay Now] button associated with the unpaid invoice. You’ll be guided through our secure payment process, where you can either:

  • Use a saved payment method
  • Enter a new payment method
  • Select an alternative payment option if available

After completing the payment, you’ll receive a confirmation email with your receipt, and the invoice status will update to “Paid” in your billing portal.

 

Need Help?

If you encounter any issues while adding your payment method, please contact our support team for assistance. We’re here to help ensure a smooth setup process.

Updated on November 10, 2024
Add/Edit/Delete a payment method on your billing account
Table of Contents
  • Overview
  • Logging In
  • Navigate to My Invoices
  • Locate the Unpaid Invoice
  • Complete the Payment
  • Need Help?

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